8ubd's Privacy Policy
We treat the protection of your personal information as our top priority. This policy clearly explains how your data is collected, used, and kept secure.
Important Notice
Please read this privacy policy carefully before using the 8ubd platform. By registering or continuing to use the platform, you agree to all the terms of this policy. If you do not agree with any term of this policy, please do not use the platform.
Introduction & Overview
8ubd is a safe and reliable online gaming platform for Bangladeshi players. We believe that protecting the privacy of our users' personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes how 8ubd collects, stores, uses, and where necessary shares your personal information.
This policy applies to the 8ubd.lat website and all associated services. We are committed to always working transparently with our users and adopt modern technical and organisational measures to protect their information.
This policy may be updated from time to time. For any significant changes, we will post a notice on the platform and update the date on this page.
Information We Collect
When you use the 8ubd platform, we may collect the following types of information:
2.1 Information You Provide Directly
When you register on our platform or fill out any form, you provide the following information:
- Full name and date of birth
- Email address and contact details
- Password (stored in encrypted form)
- Documents required for identity verification (National ID or passport details)
- Financial transaction details (deposit and withdrawal records)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Platform activity logs (login times, game history, transaction records)
- Information collected through cookies and similar tracking technologies
- Referral source information
2.3 Financial Transaction Information
We collect the information needed to process your financial transactions. For transactions via bKash, Nagad, Rocket, and Upay, the mobile number and transaction reference number are recorded. For bank transfers, the account number and bank details are stored. We do not store any full card numbers or sensitive financial credentials.
Purpose of Data Use
8ubd uses your personal information for the following purposes:
- Account management: To create, manage, and secure your account.
- Service delivery: To provide gaming services, process financial transactions, and distribute rewards.
- Identity verification: To complete the KYC (Know Your Customer) process and prevent fraudulent activity.
- Customer support: To resolve your issues and provide assistance via 24/7 live chat or email.
- Technical improvement: To improve platform performance and user experience.
- Legal compliance: To comply with applicable laws and regulations and ensure responsible gaming.
- Communication: To send you important notices related to your account.
Information Sharing & Disclosure
8ubd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Partners
We share the minimum necessary information with payment processors, technology providers, and other trusted service providers. These partners operate under our instructions and may not use your information independently.
4.2 Legal Obligations
We may be required to disclose relevant information in response to a court order, legal process, or request from a competent authority. Any such disclosure is always within the bounds of applicable law.
4.3 Fraud Prevention
Specific information may be shared with relevant authorities or industry partners for the purpose of preventing money laundering and stopping fraudulent activity.
Our Commitment
Under no circumstances do we sell or lease your information to advertisers, data brokers, or any other third party for commercial purposes. At 8ubd, your privacy is always protected.
Data Protection & Security
8ubd maintains industry-standard technical and organisational measures to protect your personal information. Our security framework includes:
- SSL encryption: All data transfers are secured with 256-bit SSL encryption.
- Data encryption: Sensitive information stored on our systems is kept in encrypted form.
- Access controls: Only authorised personnel can access your information.
- Regular security audits: Platform security is reviewed and tested on a regular basis.
- Two-factor authentication: Additional verification is available to protect your account.
- Data minimisation: Only the information necessary to provide the service is collected.
While we make every effort to protect your information, no data transmission over the internet can be guaranteed to be completely secure. It is your responsibility to keep your account password confidential and to log out at the end of any session on an unfamiliar device.
Cookies & Tracking Technologies
The 8ubd platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the platform.
6.1 Types of Cookies
- Essential cookies: Required for the basic functionality of the platform. These cannot be disabled.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Help us understand usage patterns and make improvements to the platform.
- Security cookies: Used to detect fraudulent activity.
6.2 Cookie Controls
You can control or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.
Data Retention Period
8ubd retains your personal information only for as long as necessary:
- Information on active accounts is retained for the duration of the account.
- Certain information may be retained after account closure to meet legal obligations.
- Financial transaction records are kept for a specified period in accordance with regulatory requirements.
- Security logs are retained for a limited period and then deleted.
Once the retention period has passed or the purpose has been fulfilled, we securely delete or anonymise your information.
Your Rights
As an 8ubd user, you have the following rights:
8.1 Right of Access
You may request at any time to find out what information we hold about you. We will provide that information within a reasonable timeframe.
8.2 Right to Rectification
If any of your information is inaccurate or incomplete, you may request a correction. Many details can be updated directly from your profile.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this may not be possible where legal obligations or ongoing disputes apply.
8.4 Right to Restrict Processing
You may request that the processing of your information be restricted in certain circumstances, particularly when the accuracy of the information is in question.
8.5 Right to Object
If you object to receiving marketing communications, you may withdraw that consent at any time.
Exercise Your Rights
To exercise any of your rights or to raise any privacy concern, email us at [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible.
Protection of Minors' Information
8ubd strictly provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If you believe that a minor has registered on our platform, please let us know at [email protected].
International Data Transfers
In some cases, your information may be processed or stored on servers outside Bangladesh. For any such transfer, we ensure that the information remains protected in accordance with the standards set out in this privacy policy. We only work with partners who maintain high standards of data protection practices.
Third-Party Links
Our platform is connected to third-party services for payment processing. These services have their own privacy policies which are outside our control. We recommend that you read their privacy policies before using these services. 8ubd is not responsible for the practices of third parties or their privacy policies.
Policy Changes
8ubd reserves the right to periodically review and update this privacy policy. For any significant changes, we will notify you in the following ways:
- By displaying a notice on the platform
- By sending a message to your registered email address
- By updating the date on this page
If you continue to use the platform after any changes, this will be considered your acceptance of the updated policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live chat: 24 hours a day, 7 days a week — support available in Bengali and English
We aim to resolve all privacy-related complaints as quickly as possible and with the utmost attention. If you feel we have not adequately addressed your concern, you retain all rights available to you under applicable law.
Commitment to Fair Play and Security
8ubd is a safe and reliable platform. We are committed to keeping every experience secure through SSL encryption and fair play. Your trust is our most valued asset.